The power of partnership

Even by start-up standards, Headbox came together in a very short space of time. Taking an idea to a startup launch in just 5 months.

A better way to make payments

Transforming the way people pay businesses and each other with Singtel Dash, in partnership with Standard Chartered.

Immersive experiences

We brought the Singtel FutureNow experience to life with digital presentations across large scale media.

A new omnichannel experience

Leapfrogging the digital experience for UAE's largest bank by bringing design thinking and technology execution at speed.

Concierge in your pocket

Delivering world class concierge service across mobile platforms. In partnership with Quintessentially and Mastercard.

Making the complex, simple

The CBRE Global Flows iPad app gives investors access to key data from the world's largest real estate investment firm.

“Alexa, what is my bank balance?”

We are helping a leading global bank to develop an AI driven, conversational banking experience through the Amazon Echo voice assistant.

Your digital assistant

Chat bots provide a powerful and engaging experience to customers in ways that will excite and delight them.

Digital learning experience for INSEAD

Our omni-channel platform earned unprecedented positive reviews from course participants.

Brilliant Basics®
is a global digital
product & customer
experience studio.

We collaborate with our clients and partners to create products that satisfy commercial and customer needs.

They may come in the form of apps, experiences, devices, services, installations, VR and the like. While often digital at the core, these products are always embedded within a context of people, commercial, business and processes that make them valuable.

Customer experience is more important than ever. We put customers at the heart of our work. We believe that designing great products means designing great experiences.

We started with a simple belief that still holds true - brilliance comes from getting the basics right.

Our founder’s
story

In 2012, Anand (ex-Sapient and IPG) founded the company to create a new kind of digital company that disrupted the traditional agency model. He was then joined by Ted (ex-Sapient) and Ralf (ex-Sapient) to accelerate the company growth globally.

Strategy

The business
of product
experiences

We have a unique 3C model: Solving most complex problems for enterprise gives us the foundations to create startup products; and we bring the agility, entrepreneurship and creativity of the startup-mindset into enterprise.

Positioning

Our positioning

We get asked to work on a variety of engagement and we love to punch above our weight. We also partner with like minded companies such as business consultancies, brand and innovation advisers to develop ideas, prototype, experiences and deliver at scale.

In some cases, large IT companies also partner with us to help them in the areas of design thinking, prototyping and customer experience. For us, knowing what we are good at is core to our clients' and our partners' success.

Approach

Design thinking that brings
together both customer and
commercial values

Our process (C2C - Conversation to Creation®) is stripped-back, flexible and focussed on delivering real value. We can go from strategy to prototype to product in days or weeks, not months.

Capabilities

Turning ideas into
products

We are brilliant in making innovative ideas into products and service offerings and delivering products to market quickly by bringing strategy, user experience, design and technology together.

Digital Innovation
Experience Design / Strategy
Mobile / IoT
Physical + Digital Experiences
VR / AR / MR
Digital
Transformation
Clients & Products

Some of our clients, collaborations & products

London

London

Zetland House,
Scrutton Street,
London, EC2A 4HJ,
UK

+44 (0) 207 729 6309

lhr@brilliantbasics.com

Norwich

Norwich

Fuel Studios, Unit 6.11,
Kiln House, Pottergate,
Norwich NR2 1BZ
UK

nwi@brilliantbasics.com

Dubai

Dubai

Unit No: 3O-01-863, Jewellery & Gemplex 3,
Plot No.DMCC-PH2-J&GPlexS, Jewellery & Gemplex.
Dubai. UAE

+971 5269 97806

dxb@brilliantbasics.com

Singapore

Singapore

75 High Street, The Co,
Level 4 Singapore,
179435

+65 6595 6208

sin@brilliantbasics.com

Hong Kong

Hong Kong

East Ocean Centre,
Granville Road, TST,
Hong Kong

+852 8191 2833

hkg@brilliantbasics.com

New York

New York

515 West 20th Street,
Suite 6W, New York, NY
10011, USA

jfk@brilliantbasics.com

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